What is a white label hearing aid?
White label (sometimes referred to as locked) hearing aids are often customised for a specific provider and usually work with the provider’s own app or software. While this can work well within that clinic, it can limit your options for care elsewhere.
These devices may not work with standard manufacturer tools or apps, which can restrict adjustments or support outside your original clinic. Many people aren’t aware that purchasing these devices effectively ties them to a single provider for ongoing adjustments and support. It’s important to understand how these devices work and what that means for your hearing care.