Changing Batteries

1. Peel the colored sticker off the positive side of the battery.
2. Wait two minutes for the battery to fully charge (these batteries are activated by air).
3. Open the battery drawer and remove the old battery.
4. Place the fresh battery into the battery drawer.
5. Close up battery drawer and you're ready to go!

Tips: make sure you have the positive side and negative side in the right position. If you're getting resistance in closing the battery door, try flipping the battery over.

Did you know we have a dedicated hearing aid battery recycling program? Hear more > 

Changing Wax Filters

1. Locate your replacement wax filters (they should be with your new hearing aid items).
2. Remove the eardome/eartip (if necessary) but squeezing the edges and giving the plastic a gentle tug.
3. Pull a new wax filter stick (or turtle shell) and locate the empty end piece.
4. Pop the empty end into the white wax filter on the hearing aid.
5. Pull the stick out and the old filter should be attached.
6. Flip the stick over and pop the new filter into the spot where the old one was.
7. Throw the used stick away.
8. Replace your eardome/eartip.

Daily Maintenance

• Use a soft cloth (similar to what you'd clean lenses with) to wipe the outside of the hearing aid.
• Find a very soft bristled toothbrush and brush the microphones in a downward motion.
• Open battery drawers when not in use (preserves battery life too!).
• Store devices in a dehumidifying container if they've been exposed to humidity or water.
• Keep them away from water and moisture (don't store them in the bathroom).